Our team members are a big part of the success at F. Oliver’s. We’re connected by a love of food, an eagerness to learn, and a passion to share with each other and our customers. And if our shared passion for food and cooking group us together, our diversity in interests make us each distinct and unique. We kindly invite you to learn a bit more about us:

About the Proprietor, Penelope Pankow

Penelope Pankow, F. Oliver’s Proprietor

You could say Penelope took the scenic route to a career in hospitality. Beginning in public accounting, Penelope holds an MBA from Michigan State University and worked as an auditor for Coopers & Lybrand. From there she joined Eastman Kodak where she worked for 23 years, holding a number of positions in marketing, marketing research, and supply chain management.

In 2006, Penelope decided to follow her heart into hospitality and in 2007 received her masters in Hospitality Management from Cornell University. After working for others in hotel asset management, Penelope decided to build her own business and in 2010, opened her flagship F. Oliver’s store here in Canandaigua. F. Oliver’s is the culmination of her lifelong love of good food, the company of friends and family, and the desire to run her own business.

Penelope loves sharing the flavorful and interactive atmosphere of F. Oliver’s with new and old friends and is proud to have become a vital part of the locales that F. Oliver’s call home.


Lindsay Hart, Store Manager


Brandon Cary, Store Manager


Tori Campbell,   Special Events Manager