PRIVACY STATEMENT

Last updated: May 24th, 2018.

F. Oliver’s recognizes that your privacy is very important, and we are dedicated to protecting it.

F. Oliver’s – found at http://folivers.com/ – (‘Website’) is governed by the following privacy policy (‘Privacy Policy’).

This Privacy Policy describes our policies and procedures on the collection, use, disclosure, and sharing of your personal information (‘Personal Information’) or personal data when you use folivers.com. This statement only applies to this Website, folivers.com. Although this Website may contain links to other websites, please be aware that we are not responsible for the privacy practices of those, or any other sites. If you follow a link to another website you should carefully read their privacy policy as well.

What information do we collect and how is it used?

Account Information: When you create an account on folivers.com, we collect your name, contact information, and other information that you voluntarily provide. No other users are able to see this information or have access to that private information. Any Personal Information that you submit to our Website will only be used to service your account and/or to provide you with information regarding our services. The types of personal information that may be collected at the Website include: name, address, email address, order number, telephone number or comments that you may leave, etc. NOTE: For your protection, credit card information is NEVER stored on our Website, web servers, or database.

Information you voluntarily submit to the Website: We may collect personal information from you such as your name or email address or website address. For example, you may voluntarily submit information to the Website by leaving a blog comment, subscribing to a newsletter, submitting a contact form, or making a purchase. In addition, if you create a user account, which allows you to create a username and password, we will store the username, but your password will NOT be visible in our records.

Automatically-collected information: We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.

Cookies: We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.

Pixels, Web Beacons, Clear GIFs: These are tiny graphics with a unique identifier, similar in function to cookies, which we use in our emails to let us know when they have been opened or forwarded, so we can gauge the effectiveness of our communications.

Folivers.com is the sole owner of all information collected on this site. F. Oliver’s will not rent, sell or share any personally-identifiable Personal Information about you with third parties for any reason except when required to assist in resolving an issue you raise with us or as required by law.

How your information may be used:

We may use the information collected in the following ways:

  • To operate and maintain the Website.
  • To create your account, identify you as a user of the Website, and customize the Website for your account.
  • To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings in the footer.
  • To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts.
  • To respond to your comments or queries.
  • To provide you with user support.
  • To protect, investigate, and deter against unauthorized or illegal activity.

Third-party use of Personal Information

We may share your information with third parties when you explicitly authorize us to share your information. For example, when making a purchase, we securely send information to your credit card company. Additionally, the Website may use third-party service providers to service various aspects of the Website (such as Constant Contact to manage email subscriptions). Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.

The Website currently uses the following third-party service providers:

Google Analytics: This service tracks website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, however, no other personal information is captured. Folivers.com also uses Google Analytics Demographics and Interest Reporting. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google’s Ad Settings page. Users can completely block Google Analytics tracking using Google’s Analytics Opt-out browser add-on.

Constant Contact: This service is used for delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications. Please refer to Constant Contact’s privacy policy for further information.

At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time at the Website’s sole discretion.

Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent.

How we use Cookies

The Website uses cookies to…

  • Store visitors’ preferences
  • Record user-specific information on which pages users access or visit
  • Customize Website content based on visitors’ browser type or other information that the visitor sends
  • Cookies may also be used by third-party services, such as Google Analytics, as described herein.

Users may, at any time, prevent the setting of cookies by the Website, by using the corresponding setting of their Internet browser, and may thus permanently deny the setting of cookies.

Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in their Internet browser, not all functions of our Website may be entirely usable.

You can control how websites use cookies by changing your cookie settings (www.aboutcookies.org), but your modification may limit your use and functionality of some of the features on our Website. We may also use cookies and other tracking technologies to provide you advertising based on your browsing activities. You may opt out of targeted advertisements by visiting http://optout.networkadvertising.org, or if located in the EEA, you may opt out by visiting http://www.youronlinechoices.eu/.

Newsletters

On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in the emails, and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email, and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.

Data Security

To help protect the privacy of data you transmit through the Website, where personal information is requested, we use technology designed to encrypt the information that you input before it is sent to us. In addition, we take reasonable administrative, technical and physical steps to protect the user data we collect against unauthorized access. However, you should keep in mind that the Website is run on software, hardware and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control. Please also be aware that despite our best intentions and the guidelines outlined in this Privacy Policy, no data transmission over the Internet or encryption method can be guaranteed to be 100% secure.

As a registered user of the Website, you are responsible for maintaining the confidentiality of your user name and password. Please keep this information confidential.

Your California Privacy Rights

For California Residents Only. Under California law, a California resident with whom we have an established relationship has the right to request certain information with respect to the types of personal information we have shared with third parties for their direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. All requests for such information must be in writing and sent to us at the mailing address set forth below.

Your European Privacy Rights

For Individuals Within the EEA Only. Under the GDPR, in certain circumstances, you have the right to: (a) request access to any Personal Information we hold about you and related information, (b) obtain without undue delay the rectification of any inaccurate Personal Information, (c) request that your Personal Information is deleted (provided the Personal Information is not required by F. Oliver’s for compliance with a legal obligation) (d) prevent or restrict processing of your Personal Information, except to the extent processing is required for the establishment, exercise or defense of legal claims; and (e) request transfer of your Personal Information directly to a third party where this is technically feasible.

Access to Your Personal Information

F. Oliver’s gives you the ability to amend your Personal Information at any time by accessing your account on our Website and modifying the Personal Information on your account page. You can ask us whether we are keeping Personal Information about you and you can as to receive a copy of that Personal Information. Before sending you any Personal Information we will ask you to provide proof of your identity.

Children’s Information

The Website does not knowingly collect any personally identifiable information from children under the age of 13. If you are under 13 years of age, please do not use or access this Website at any time or in any manner. By using this Website, you affirm that you are over the age of 13. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 13 in its database, please contact us immediately and we will use our best efforts to promptly remove such information from our records.

Contact Information

If you have any questions about this privacy policy, please contact us at 585.396.2585 or you may contact us at our business mailing address listed below.

F. Oliver’s
129 South Main Street
Canandaigua, NY 14424